Terms

Use of the site

Dealer Drive Thru provides dealer-facing tools, account access, launch pages, and product experiences for DealerSpy, SlideThru, and future Dealer Drive Thru products. Do not submit information you are not allowed to share.

DealerSpy reports

DealerSpy reports are outside-in reviews based on public shopper-facing signals and submitted store or competitor information. Findings are practical recommendations, not legal, compliance, advertising, or accounting advice.

Sample report

The sample DealerSpy report uses fictional dealership details. It shows the intended report shape and should not be read as a real audit of a real store.

Site analytics

We may measure site traffic, referral sources, report-link engagement, account activity, checkout activity, and form activity to improve Dealer Drive Thru products. See the Privacy Policy for details.

Availability and changes

The launch site, account features, product scope, pricing, report format, and product features may change as Dealer Drive Thru moves from launch testing into regular service.

Free report and trial offers

Dealer Drive Thru may offer a free report, trial, or launch preview for a product. Availability, scope, and delivery timing may vary. Dealer Drive Thru may modify or end free offers at any time.

Billing

Paid Dealer Drive Thru products are billed as digital subscriptions through Stripe checkout unless a separate written arrangement is made. Account owners or billing admins can manage payment methods, invoices, plan changes, and subscription cancellation from the Dealer Drive Thru account page through the Stripe billing portal.

Refunds and disputes

Dealer Drive Thru provides digital business tools, review services, and reports. If there is a billing issue, duplicate charge, or service concern, contact support@dealerdrivethru.ai. We review refund requests case by case. Refunds may be declined after work has started, a report has been delivered, or a subscription period has begun, unless required by law.

Cancellation of paid products

Paid subscriptions can be canceled from your Dealer Drive Thru account by choosing Manage billing, which opens the Stripe billing portal. Cancellation stops future billing. Unless otherwise stated, access and service continue through the end of the paid billing period, and partial-month refunds are not provided unless required by law.

If your subscription was created under a separate written agreement, that agreement controls any cancellation timing, notice, or minimum term.

Account deletion

You can delete your Dealer Drive Thru login from your account page. Deleting a login does not automatically cancel an active paid subscription; cancel paid products through Manage billing first. We may retain billing, tax, security, dispute, and legal records as required or permitted by law.

Returns

Dealer Drive Thru does not sell physical goods through this site, so shipping and product returns do not apply.

Contact

Customer support: support@dealerdrivethru.ai. Email us if you need help with a submitted report request, billing issue, refund request, or account question.

Who operates this site

Dealer Drive Thru is the public business name for tools and services operated by Ocean West Labs LLC. DealerSpy and SlideThru are Dealer Drive Thru products.