Privacy Policy

Who operates this site

Dealer Drive Thru is the public business name for tools and services operated by Ocean West Labs LLC. DealerSpy is a Dealer Drive Thru product.

What we collect

When you request a DealerSpy report, we collect the details you submit: name, email, store name, optional competitor names, consent, and any source tag attached to the form.

How we use it

We use submitted information to review the store, prepare a DealerSpy report, respond to the request, and improve the launch process.

What we review

DealerSpy reviews public shopper-facing information such as dealership websites, inventory pages, public profiles, visible review signals, and AI answer snapshots where those signals are reliable enough to use.

Cookies and analytics

We use Vercel Web Analytics to understand site traffic, popular pages, referral sources, device/browser basics, and engagement with DealerSpy report links and forms. Vercel Web Analytics does not use cookies and stores anonymized visitor data.

When you submit a form, we may also save the campaign/referral details attached to that visit, such as UTM source, medium, campaign, referrer, landing page, and current page. We use that to understand which DealerSpy report links and launch channels are working.

We do not use ad retargeting pixels or heatmap/session-recording tools on the launch site. If those are added later, they should be disclosed here and handled with a clear choice.

Sharing

We do not sell submitted contact information. We may use service providers for hosting, form handling, storage, and email delivery when needed to operate the site and respond to requests.

Billing, refunds, and cancellation

DealerSpy is a digital business review service, not a physical product. Shipping and product returns do not apply. Billing questions, refund requests, disputes, and cancellation requests can be sent to support@dealerdrivethru.ai.

Contact

Customer support: support@dealerdrivethru.ai. Email us for privacy questions or to ask that a submitted request be removed.